Upskilling, reskilling for AI’s impact on IT-BPM

PICTURE the Philippines’ IT and Business Process Management (IT-BPM) sector thriving and setting the global pace. The Everest Group’s study, “Navigating the Generative AI Wave: Implications for the IT-BPM Industry,” reveals a golden opportunity for the sector to harness the power of generative AI.

Insights from Jack Madrid, president and chief executive of the IT & Business Process Association of the Philippines (Ibpap), and Dominic Ligot, chief executive and chief technology officer of CirroLytix, highlight the transformative role of AI in propelling the sector forward, underscoring a pivotal moment for innovation and leadership in the global market.