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2024 CRM Trends: Insights from Zoho’s Gibu Mathew

AS we enter the New Year, businesses are set to witness significant changes in customer relationship management (CRM) systems. In a Zoom call, Gibu Mathew, vice president and general manager of APAC at Zoho, a leading software development company with over 100 million users, shares four key trends shaping the future of CRM. For the

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