Prior to taking up the new role, Yamamoto was serving Nasdaq-listed ‘F5’ as its executive vice president and the chief marketing and customer engagement officer.
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“Mika’s combined CMO and CXO roles have given her a unique perspective that has ultimately led to innovative, measurable changes for employees, customers, and prospects. She has a long-standing track record of leading global and diverse customer experience teams and delivering exceptional go-to-market results at large public technology companies with multi-domain businesses serving customers big and small,” Freshworks President, Dennis Woodside said in a company statement.
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“Her know-how and desire to build and scale a large enduring company makes her a great addition to our Freshworks leadership team,” he added.