“One of the biggest challenges for ecommerce alone to solve is the cost structure of logistics. India, in general is a low ticket price market. Whenever we are able to get to further (lower logistics) cost structure, is when we will be able to further increase the penetration in commerce,” Krishnamurthy said.
The ecommerce company has plans to transition its delivery fleet to electric vehicles by 2030.
Krishnamurthy said the ecommerce penetration in India is around 7-8 per cent compared to retail but in some product categories like electronics, it is high.
“Tax simplification used to be one of the biggest challenges. Like I said before, the government has just done a tremendous job in all of these things. Ease of doing business as a concept has been taken by the government as a strategy. Technology enablement has been a big part of ease of doing business as well,” he said.
Discover the stories of your interest
The company posted 9.4 per cent increase in consolidated net total income at Rs 56,012.8 crore for financial year 2023 from Rs 51,176 crore in FY 2022. Despite this, its loss widened to Rs 4,890.6 crore from Rs 3,371.2 crore.